Gift Vouchers

Redeeming a Gift Voucher

To redeem your  peg dolls gift voucher, please email us at Pinkelephantcrafts@hotmail.com quoting your unique certificate number, which is written on each gift voucher.  We can then discuss your personalised peg doll order and the information I need to create it.

Please read the terms and conditions below carefully:

GIft Voucher TERMS & CONDITIONS

Pink Elephant Crafts Gift Vouchers:

  • Can be used as full or part payment of our peg dolls products
  • Are intended for single use only on a single order, unless they expressly state otherwise
  • Cannot be exchanged for cash
  • Are non transferable
  • Cannot be applied to orders already placed
  • Cannot be used to purchase further vouchers
  • Will not be replaced if lost, stolen, damaged or misused
  • Where the value of the gift certificate exceeds the value of your order plus P&P, no change will be given
  • Where the value of the gift certificate is less than the value of your order plus P&P, the short-fall needs to be paid before a slot on our order books can be secured. This will be advised during our email discussions, and a PayPal invoice arranged for you to easily settle the difference.
  • Your order will be added to the next available custom slot on our books. Please note that this may not be immediately, and that when orders are assigned a slot they can take 6 weeks to fulfill. You will be emailed to be advised of when your slot has arisen, and again to confirm that the completed dolls have been posted to you.

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