Redeeming a Gift Voucher
To redeem your peg dolls gift voucher, please email us at Pinkelephantcrafts@hotmail.com quoting your unique certificate number, which is written on each gift voucher. We can then discuss your personalised peg doll order and the information I need to create it.
Please read the terms and conditions below carefully:
GIft Voucher TERMS & CONDITIONS
Pink Elephant Crafts Gift Vouchers:
- Can be used as full or part payment of our peg dolls products
- Are intended for single use only on a single order, unless they expressly state otherwise
- Cannot be exchanged for cash
- Are non transferable
- Cannot be applied to orders already placed
- Cannot be used to purchase further vouchers
- Will not be replaced if lost, stolen, damaged or misused
- Where the value of the gift certificate exceeds the value of your order plus P&P, no change will be given
- Where the value of the gift certificate is less than the value of your order plus P&P, the short-fall needs to be paid before a slot on our order books can be secured. This will be advised during our email discussions, and a PayPal invoice arranged for you to easily settle the difference.
- Your order will be added to the next available custom slot on our books. Please note that this may not be immediately, and that when orders are assigned a slot they can take 6 weeks to fulfill. You will be emailed to be advised of when your slot has arisen, and again to confirm that the completed dolls have been posted to you.