Redeeming a Gift Voucher

To redeem your  peg dolls gift voucher, please email us at quoting your unique certificate number, which is written on each gift voucher.  We can then discuss your personalised peg doll order and the information I need to create it.

Please read the terms and conditions below carefully:


Doli Dwt Gift Vouchers:

  • Can be used as full or part payment of our peg dolls products
  • Are intended for single use only on a single order, unless they expressly state otherwise
  • Cannot be exchanged for cash
  • Are non transferable
  • Cannot be applied to orders already placed
  • Cannot be used to purchase further vouchers
  • Will not be replaced if lost, stolen, damaged or misused
  • Where the value of the gift certificate exceeds the value of your order plus P&P, no change will be given
  • Where the value of the gift vouchers is less than the value of your order plus P&P, the short-fall needs to be paid before a slot on our order books can be secured. This will be advised during our email discussions, and anl invoice arranged for you to easily settle the difference.
  • Your order will be added to the next available custom slot on our books. Please note that this may not be immediately, and that when orders are assigned a slot they can take 4-5 weeks to fulfill. You will be emailed to be advised of when your slot has arisen, and again to confirm that the completed dolls have been posted to you.
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